Game Community Manager

MALAYSIA

Game Community Manager

MALAYSIA

goGame Malaysia is looking for Game Community Associate capable of engaging the community by delivering constant updates and great content. You are the window to our players and will collect and deliver feedback so we can use it to improve not only our product but the overall customer experience. It is not just a role to be fulfilled, you are the model of our enthusiasm and passion for gaming and all things goGame.

Your go-Getting Mission

  • Manage the gaming community to improve the overall player experience.
  • Generate player acquisition programs to continuously expand our player base across all territories.
  • Administer player behavior in our social media networking channels.
  • Provide seed content and execute content plans into social applications as needed.
  • Provide customer service to players, including answering questions, responding to complaints, resolving payment issues.
  • Produce comprehensive report based on metrics from the game, social media, and from feedbacks gathered from the community.
  • Work with Marketing team, to coordinate community postings across other digital channels.
  • Alert appropriate internal teams as issues arise and work with them to resolve issues.
  • Fresh graduates will be considered as well

The Pre-Requisites

  • Language Required: English & Mandarin
  • Excellent in communication and writing skills
  • Knowledge in social media management such as Facebook, Discord and YouTube
  • Passion for mobile games
  • A team player & Able to work with less supervision
  • Able to work perform shift-based work (as required) including evenings, weekends and/or holidays.

Wanna be the next goGetter?

  • Submit your goGetting resume with recent FUN photos, including present and expected salary to FUN@gogame.net

  • Show us you got game! To let us know you a little bit better, please send us a link to a (1 min long) fun video intro of yourself.  Here’s a sample of the applications we received:

Sample Fun Video

Job Details

position
Game Community Manager
 
Location
Malaysia
 
Department
Community
 
Job Type
Full-time
Maximum file size 4mb

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